Looking for a new service center to take care of your fleet of semi-trucks? Here are a few features that the company you choose to work with should offer:
It's a good idea to make sure that the service center you choose to work with offers drop-in services so you can have your trucks repaired right away after something goes wrong. This will help ensure that you don't have to make an appointment and wait with a truck that can't be put into production until it can get repaired. Ask each prospective semi-truck service center you considering hiring how much notice they require when a repair needs to be made so you can determine which option is likely to give you the most flexibility and assurance. It's also important to find out how long you can expect repairs to take if you bring a truck in unexpectedly for service. Will your truck be a priority, or will you have to wait days until the repairs are made?
Another feature to look for when choosing a semi-truck service center is mobile repair and maintenance options. There may be times when a driver break down while on the road and needs immediate assistance where they are to become operational again. You may also find it more convenient to have a service technician come to your fleet's base yard for repairs and maintenance instead of having to schedule trips to the service center's facility. So, make sure that the service center you decide to ultimately work with offers mobile options even if you have to pay a fee for each field visit they make for you.
Another feature your service center should offer is maintenance management so you don't have to worry about keeping track of oil changes, tune ups, and all the logs that go along with services like these. The service center you decide to hire should be able and willing to manage all of your maintenance needs throughout the years so you don't even have to think about when a repair or maintenance task has to be completed. You should get a notice in the mail or over the phone letting you know when it's time for a specific truck in your fleet to be brought in to the center or maintained in your own facility.
These are just a few of the important considerations you should make when searching for a semi-truck service center to work with long-term. Sit down with your truck drivers to come up with a customized list of concerns and preferences that you can add to this list and use as an outline when comparing your service options, such as from Jason's Auto Repair.